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FAQ

WHAT IS HIGHFASHIONEXCHANGE?

  1. HIGHFASHIONEXCHANGE (HFEx) is an exclusive B2B marketplace that connects members of the high fashion retailing community on a global scale, allowing them to buy and sell high fashion merchandise in a private space with complete anonymity.

  2. HFEx is an essential tool for all high fashion retailers seeking to improve inventory flow and turnover.

  3. HFEx provides a secure and efficient online space for members to list and browse, and to buy and sell merchandise. HFEx facilitates and coordinates these activities and transactions, in return for commissions on sales.

Who should use HighFashionExchange?

  1. All high fashion retailers (including directly operated stores, franchisees and department stores) located anywhere in the world, as well as brand owners and manufacturers.

WHY SHOULD I USE HIGHFASHIONEXCHANGE?

  1. HFEx is a revolutionary B2B exchange for the high fashion retailing community, and an essential tool for managing and monetizing high fashion inventories. You will find HFEx useful especially in the following situations:
    i) understocking or overstocking due to unexpected changes in current demand;
    ii) to improve stock availability or manage excess stock in anticipation of future demand;
    iii) to procure particular items that are desired by customers but are not stocked.

  2. Some of the most useful features of HFEx include the following:
    a) no limits to listings of items for sale;
    b) user-friendly website and interfaces;
    c) secure payment mode and transactions;
    d) global logistics managed with international couriers

How do I start?

  1. Before you start transacting, please sign up as a member and accept our terms and conditions. For further instructions on how to transact, please refer to How it Works.

How often will new items be added?

  1. HFEx expects new items to be added to the exchange frequently. When new items are added, HFEx will update our social media platforms and inform members via email.

Can i reserve items before i purchase?

  1. You may reserve an item for 2 hours, and extend the reservation for another 2 hours.

Will my personal data be kept private?

  1. HFEx guarantees that all personal data will be kept private and confidential. We will never give out any of your personal data without your express authorization. For full details, please review our Privacy Policy.

What currencies can i transact in?

  1. You can select the currency according to your location and final payment amount will be displayed at checkout.

What are the payment modes?

  1. HFEx uses PayPal for all transactions.

What if i don't have a paypal account?

  1. Signing up for a PayPal account is simple, and free. Please visit PayPal for further information.

 

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