ARTICLE 2: Data collected and purposes
HighFashionExchange.com, in its capacity as data controller, is required to collect, consult, use, modify, store, transmit and delete personal data within the framework of its commercial and contractual activities.
In accordance with Article 4 of the General Data Protection Regulations 2016/679 of April 27, 2016, the terms “Data” or “Personal Data” refer to any information relating to an identified or identifiable natural person (hereinafter referred to as the “Concerned Person”).
An “identifiable natural person” means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
HighFashionExchange.com undertakes to collect personal data only for precise, explicit and legitimate purposes and not to subsequently process such data in a manner incompatible with these purposes.
HighFashionExchange.com undertakes to process only personal data that are adequate, relevant and not excessive in relation to the purposes for which they are collected.
These data are mostly collected directly from the persons concerned when they:
- Create a personal space on the Website of HighFashionExchange.com.
- Make a request for information on HighFashionExchange.com.
- Place an order on the Website.
- Navigate on the Website and/or consult the services.
- Participate in a game or contest organized by HighFashionExchange.com.
- Contact the customer service of HighFashionExchange.com.
As part of the collection activities mentioned above, HighFashionExchange.com collects the following data:
- Identity data (surname, first name, gender, age, date of birth).
- Contact data (e-mail, postal address, telephone number, social network details).
- Billing data and payment terms.
- Details of the services and subscriptions subscribed to.
- History of the contractual relationship.
- A copy of the correspondence of the persons with the customer service.
- Where applicable, responses to surveys and questionnaires and comments/opinions.
- Technical information related to navigation (e.g., IP address, browsing history, click stream, browser, operating system, information about the devices from which you access the website, etc.).
In order to understand better the data processing carried out by HighFashionExchange.com, we inform data subjects that HighFashionExchange.com may process their data for the following purposes:
- The realization of treatments related to administrative management (accounts receivable, orders, deliveries, invoicing, and collection).
- The realization of treatments relating to the management of the customer relationship (management of opinions, satisfaction surveys, management of the loyalty program).
- The realization of processing relating to the management of complaints (after-sales service, processing of requests for access, rectification, opposition, deletion, management of disputes).
- The realization of processing relating to the management of marketing activity and improvement of the Site (analysis of frequentation, customer targeting, etc…).